Cookie Policy
Updated: Monday, November 11, 2019 - 16:10 GMT
1. Cookies and how we use them
2. Cookies we use
3. Controlling cookies
We believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies.
We may change this cookie policy at any time. Please take a look at the last revised date at the top of this page to see when this cookie policy was last revised. Any change in this cookie policy will become effective when we make the revised cookie policy available on this site.
If you have any question, please contact us by email at, or write to us at the following address: SPEAK, Casa do Impacto, Travessa de São Pedro, 8, 1200-432 Lisbon, Portugal.
1. Cookies and how we use them
A cookie is a small text file that is sent to your browser and stored on your computer's hard drive or on a tablet or mobile device. We use cookies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status from a previous use of our site, for when you later return to our site.
In particular, we use the following categories of cookies:
Essential cookies
These cookies are essential to provide you with services available through our site and to enable you to use its features. Without these cookies, the site will not perform as smoothly for you as we would like it to and we may not be able to provide certain services or features.
Preference cookies
These cookies allow our site to remember choices you make when you use our site. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our site.
Analytics and Performance
These cookies are used to collect information about traffic to our site and how users use our site. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous and it is only used to improve how our site works.
2. Cookies we use
The following table sets out details of the individual cookies we use on our site, as well as the privacy policies of cookies from third-parties:
NameDescriptionDurationPrivacy Policy
__cfduidUsed by the content network, Cloud flare, to identify trusted web traffic.1 year
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the web site.2 years
_gatUsed by Google Analytics to throttle request rate1 day
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the web site.1 day
_hjidSets a unique ID for the session . Th is allow s the web site to obtain data on visitor behaviour for statistical
uuidThis cookie is used to optimize ad relevance by collecting visitor data from multiple web sites – this exchange of visitor data is normally provided by a third -party data-center or ad -exchange.1 year
ZD-suidUnique id that identifies the user's session.persistent
ZD-storeRegisters whether the self-service-assistant Zendesk Answer Bot has been displayed to the web site user.persistent
__utm.gifGoogle Analytics Tracking Code that logs details about the visitor's browser and computer.session
__utmaCollects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.2 years
__utmbRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.1 day
__utmcRegisters a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.session
__utmtUsed to throttle the speed of requests to the server.1 day
__utmzCollects data on where the user came from, what search engine was used , what link was clicked and what search term was used . Used by Google Analytics.6 months
collectUsed to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.session
ZD-buidUnique id that identifies the user on recurring visits.persistent
ZD-currentTimeRegisters the date and time for the user's latest visit to the website.session
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.1 day
_hjIncludedInSampleDetermines if the user's navigation should be registered in a certain statistical placeholder.session
Users.sidUsed in conjunction with the Session Id cookie in order to prevent session fixation vulnerabilities.session
UsersUsed by the Remember Login functionality in applications.10 days
googtransSaves language preferencessession
UULEUULE code is an encoded geographic location1 day
HSIDThis cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites.2 years
SAPISIDWe embed videos from our official YouTube channel. This may set cookies on your browser for the best video experience.2 years
3. Controlling cookies
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of sites to set cookies, you may worsen your overall user experience and it may also stop you from saving customized settings.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information:
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit, or
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